At bytedeals.co.uk, we are committed to providing fast and reliable delivery for both physical and digital products. Below are our delivery terms and conditions, including estimated timeframes and key information regarding digital downloads.

Instant Digital Delivery & Downloads

• You will receive an email confirmation immediately after a successful payment.
• Digital products, including Microsoft Office, Windows licences, and other software keys, will be delivered via email.
• Most digital items are delivered instantly, while some may take between 2 to 8 hours, depending on the product.
• A valid product licence and official download link will be provided.
• Ensure you check your spam or junk folder if the email does not arrive within the expected timeframe.

UK Tracked Delivery (Physical Items)

• Free standard delivery: 2 to 4 working days
• Fast tracked 48: 1 to 2 working days (£4.99)
• Next-day express: Next working day (£9.99) – orders must be placed before 2 pm Monday to Thursday
• Instant Download: Instant delivery is available for selected digital products, such as Microsoft Office and Windows licences/product keys, with clear information provided in the product description.

Worldwide Tracked Delivery

• Economy international shipping: 7 to 10 working days (£10.99)
• UPS worldwide tracked: 3 to 5 working days (£16.99)
• Instant Download: Instant delivery is available for selected digital products, such as Microsoft Office and Windows licences/product keys, with clear information provided in the product description.

Dispatch Schedule

• Orders placed before 1 pm Monday to Friday will be dispatched the same day.
• Orders placed after 1 pm Monday to Friday will be dispatched the next working day.
• Orders placed on weekends (Saturday or Sunday) will be dispatched on Monday.
• Next-day delivery orders placed on Fridays before 1 pm will be dispatched but are not guaranteed for Saturday delivery.
• Orders placed after 1 pm on Friday will be dispatched on Monday for delivery on Tuesday.

Estimated Delivery Times

• EU delivery: 3 to 5 working days (France, Netherlands, Germany, Belgium, Latvia, etc.)
• Worldwide delivery: 5 to 7 working days (USA, Canada, Australia, etc.)

Missed Deliveries

If no one is available at the delivery address, the courier may leave a note advising whether the order has been left in a safe place or if re-delivery is required.

If the estimated delivery date has passed and you have not received your order, please contact us. We will investigate with the courier and provide updates as soon as possible. If an item arrives damaged, we may request photographic evidence to assist with resolving the issue.

Returns & Refunds for Digital Products

Due to the nature of digital products, refunds are not permitted once the product key has been issued. However, if you experience issues with activation or downloading, we will assist with troubleshooting, exchanges, or store credit where applicable.

If you encounter a problem with your licence or activation, please contact us via the return form on our Contact Us page or email customerservice@bytedeals.co.uk for support.

Since software licences are issued only once and are non-transferable, statutory withdrawal rights and the 14-day cooling-off period do not apply to digital purchases.

We strongly recommend using free trial versions if available to ensure compatibility before purchase. If you have any concerns, our customer service team is available to assist you.